1 · Prepare your export
Upload CSV or JSON exported from your ITSM or DCIM tool. Import sites first, then racks, then equipment. Tickets can follow. Source references are matched only within your organization.
GOVERNED DATA MIGRATION
Use the same credentials as the unified application. Import actions require the administrator role.
Already signed in with SSO?
Upload CSV or JSON exported from your ITSM or DCIM tool. Import sites first, then racks, then equipment. Tickets can follow. Source references are matched only within your organization.
Only valid new rows are created. Previously imported source IDs are skipped. Existing records are never overwritten; collisions block the import.
A batch with errors cannot be committed. Correct the export and upload again.
| Row | External identifier | Action | Explanation |
|---|---|---|---|
| Upload a file to preview rows | |||
| Created | Source | Type | Records | Status | Batch |
|---|